cashsweep — Deposits, Withdrawals and Account Banking

Withdraw Funds to Your Wallet or Bank

When you are ready to move winnings out, head to the withdrawal section in your account dashboard. We route payouts through DuitNow, FPX and local e-wallets — the same channels you deposited with, which keeps the money trail clean and verification straightforward. Your account must pass the identity check described in the verification section below before your first withdrawal is processed; after

that, the step is already done. Withdrawal amounts are entered in RM, and the receiving wallet or bank account must match the name on your cashsweep account. We aim to process requests promptly, though final clearing speed depends on your bank or wallet provider.

Open the withdrawal screen — From your account menu, select withdraw and confirm that your account identity verification is already complete before entering an amount.
Pick your payout method — Choose DuitNow, FPX, Touch 'n Go eWallet or Boost — whichever matches the account registered under your name.
Enter the amount in RM — Type the withdrawal amount, double-check the receiving account details, then submit the request. An on-screen confirmation number will appear.
Wait for processing and clearance — We process the request on our end; your bank or wallet provider handles the final leg. Check your wallet app or bank statement to confirm arrival.

Verify Your cashsweep Account Identity

Account verification is how we protect your balance from unauthorised access — not a hurdle, but a one-time handshake that locks your withdrawals to you and nobody else. You will need a copy of your Malaysian identity card (MyKad) or passport, and a selfie or photo that matches the document. These are checked by our team before your first withdrawal is approved.

Once verified, the status stays active on your account and you will not need to repeat the process unless your details change. Upload the documents directly through the verification page inside your account dashboard — the interface walks you through each step.

Access the verification page — Log in, go to account settings and locate the identity verification section. The page lists exactly which documents are required before you start uploading.
Upload your identity document — Submit a clear photo or scan of your MyKad or passport. Both sides of the MyKad are required — front for your name and IC number, back for the address.
Submit a matching photo — Upload a recent selfie or photo that matches the face on your document. Blurry or cropped images will be returned and you will need to resubmit.
Await confirmation — Our team reviews the submission and updates your account status. You will see a verified badge on your profile once the check is cleared.

LOCAL PAYMENT METHODS

Payment Methods We Support

Every payment option in your cashsweep account cashier is sourced from the Malaysian financial rails you already have on your phone. Whether you tap out via Touch 'n Go eWallet every morning or settle bills through Maybank2u at night, those same channels move your deposit and withdrawal in both directions. We do not list methods that are not active — what you see in the cashier is what works right now.

Touch 'n Go eWallet Deposit and withdraw using the TNG eWallet app — the same wallet you use for tolls, groceries and food delivery, now connected to your account balance.

Boost Send funds from your Boost wallet directly to your cashsweep account. Boost transfers follow the standard wallet confirmation flow with PIN or biometric approval.

GrabPay GrabPay is accepted for deposits and withdrawals. Funds move through the GrabPay wallet you already have linked to your Grab account — no separate setup needed.

DuitNow DuitNow transfers route through your registered Malaysian bank account using your IC number or phone number as the identifier — fast and familiar.

FPX (Maybank2u, CIMB Clicks) FPX online banking lets you deposit direct from Maybank2u, CIMB Clicks or other participating Malaysian banks without going through a third-party wallet.

Fund Your cashsweep Account

Depositing to your cashsweep account takes under a minute when you use Touch 'n Go eWallet, Boost or GrabPay — open the wallet app, send to the account number shown in our deposit screen, confirm with your PIN and the balance updates on your account page. If you prefer online banking, DuitNow and FPX via Maybank2u or CIMB Clicks are listed under

the same deposit menu. No extra fees are charged on our end; check your wallet provider for any transfer limits that may apply on their side. Players in Kota Kinabalu and elsewhere in Malaysia access the same payment options where local law permits.

Log in and open the cashier — Head to your account dashboard and tap the deposit button — the cashier loads in the same browser tab, no separate app needed.
Choose your payment method — Select Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX from the method list, then confirm the account or reference number shown.
Enter the amount and authorise — Key in your deposit amount in ringgit (RM), switch to your wallet or banking app, and complete the transfer using your PIN or OTP.
Balance reflects in your account — Once the payment clears, the amount shows in your cashsweep wallet balance. Refresh the account page if it does not update within a few moments.

What You Want to Know About cashsweep Banking

These are the questions we hear most often from account holders about depositing, withdrawing and verifying on cashsweep. If your question is not here, our live chat support is the fastest way to get a direct answer from the team.

Your cashsweep account accepts Touch 'n Go eWallet, Boost and GrabPay for deposits, alongside DuitNow and FPX through Maybank2u or CIMB Clicks. All methods are available where local law permits.

Minimum deposit amounts are shown in the cashier when you select your payment method. The figure is displayed in RM before you confirm, so there are no surprises at the authorisation step.

Most deposits clear quickly, but wallet or bank delays can add a few minutes. Refresh your account page first — if the balance still has not updated after ten minutes, contact live chat with your transaction reference number.

Yes. Identity verification is required before your first withdrawal. Upload your MyKad or passport plus a matching photo through the verification page in your account dashboard — it is a one-time process.

The withdrawal account must match the name on your cashsweep profile. Switching methods is possible, but the receiving wallet or bank account must still belong to you — we verify this for your protection.

Check your bank or wallet app first, as clearing times vary by provider. If funds have not arrived within the timeframe shown on your withdrawal confirmation screen, reach our support team via live chat with your request ID.

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